Avochato2.36 - App Store

Tired of giving out your personal number to customers? When you sign up, we’ll give you a new unique Avochato phone number. When anyone texts that number, their messages will appear within the Avochato app. Reply from the app, and they’ll receive your response as a text message from your Avochato number.

Avochato provides a shared messaging inbox for your team. Continue providing support on the go; stay in touch with employees in the field no matter what device they use; drive sales by letting customers text message you from an online ad. And much more.

Text messaging is the most immediate way to contact anyone -- an employee, a customer, a vendor. But managing text messages at scale is a disorganized pain. And managing them wrong can upset or annoy customers, employees, and other people who matter to your business.

Avochato enables you to use text messages intelligently to retain customers, operate efficiently, and increase sales.

For Support:
- Enable customers to text you for help
- Receive, delegate, and respond, all from the Avochato app
- Get stuff fixed, quickly

For Operations:
- Stay in touch with employees on the go
- Save money by using devices employees already have
- Coordinate distributed teams

For Sales:
- Let people text you from a targeted ad
- Get back to them fast, by text or voice call
- Close sales and iterate better with quality leads

Capabilities:
- Receive and reply to texts from your iPhone using separate, unique Avochato numbers
- Call anyone using your Avochato number instead of your personal number
- Receive calls directly in the app via push notification without needing to forward the call to your phone
- Manage texts and live chats with AI agents to automate responses
- Integrate with Salesforce, Slack, Okta, Zapier, Microsoft Teams, and more
- Auto-respond to new incoming texts using custom message templates, keywords, and surveys
- Send one-to-many texts via broadcasts to message multiple contacts at once
- Assign and prioritize conversations across your team
- Automatically escalate conversations from AI agents to teammates
- Track sentiment across all coversations

Version History - Fix pressing notifications sometimes not navigating to the conversation page 2.36 Feb 1 - Added fullscreen image viewer and video player 2.35 11/20/2025 - Better UI for zooming images 2.34 10/13/2025 * Bug fixes for crashes 2.33 10/01/2025 - More stable call experience
- Better performance 2.32 08/08/2025 New previews and screenshots for the app listing 2.31 04/03/2025 - Better in-app calling functionality, fixes audio issues on some devices and adds ability to select audio output 2.30 01/15/2025 Bug fixes for inbound calls 2.28 08/30/2024 * Fixed password reset
* Fixed CSV download
* Security improvements & optimizations 2.26.0 05/03/2024 * Various security and optimization fixes 2.24.0 01/24/2024 + Fixes an issue with not receiving notifications 2.22.0 08/15/2022 + Fixes an issue with logging in and out of the app 2.19.0 08/04/2022 + Fix for users who are unable to log in 2.18.0 08/03/2022 - fixed a bug that got some users stuck at the app starting screen 2.17.0 08/02/2022 - Fixed a bug that resulted in push notification not taking you to the associated conversation.
- Fixed many other bugs that resulted in app crashing or functionality not working as expected.
- Added many performance improvements. 2.16.9 07/31/2022 Fixes for various states that could crash the app 2.15.4 06/21/2022 * Tap incoming push notifications to navigate directly to the conversation 2.14.2 01/18/2022 * Fixed the issue with receiving push notifications on iOS introduced in 2.12 2.13.2 08/05/2021 * Fixes for keeping the conversation feed up to date after backgrounding your device
* Fixes for cropped images and videos in the conversation feed
* Layout update for mobile buttons 2.12 07/24/2021 * Inbox performance improvements 2.11 03/25/2021 * Fixed a crash when using speakerphone during a call 2.10 02/17/2021 * Security improvements 2.9 01/27/2021 * Various bug fixes for call quality and preventing dropped calls 2.8 08/11/2020 Fixed an issue that caused involuntary logouts to occur. 2.7 03/26/2020 * Save or copy images using a long-press
* Bug fixes 2.6 02/25/2020